Privacy Policy

This website is operated by Keenan George through two related companies: Kinwell Holdings Inc., a Canadian corporation, and Kinwell Consulting, Inc., a Delaware corporation. This policy refers to both companies together as “Kinwell.”

Information we collect

We may collect:

• contact details and messages sent by email;
• booking details provided through the linked Google Calendar service;
• business records created when services are discussed or provided;
• basic technical records created by the website host, such as IP address, browser type, requested pages, timestamps, and security logs; and
• website-use information from Microsoft Clarity when analytics are allowed.

The site does not have an account system, checkout, or contact form. Information is collected only when it is sent directly, created as part of a business relationship, needed to operate the site, or collected through analytics after consent.

How we use information

Information may be used to:

• reply to messages and schedule conversations;
• prepare, provide, and support agreed services;
• operate, secure, and improve the website;
• understand which pages and resources are useful; and
• meet accounting, tax, legal, and regulatory duties.

Analytics and cookies

Microsoft Clarity is used only after a visitor allows analytics. Clarity can use cookies and related technologies to produce session replays, heatmaps, and measures of clicks, scrolling, navigation, device information, and site performance. These records help us find usability problems and improve the site. Advertising personalization is not a purpose of this site.

Analytics can be refused or allowed when the choice panel appears. The choice can be changed later through “Privacy choices” in the footer. Turning analytics off sends a denial signal to Clarity and asks Clarity to clear its cookies from the browser.

Microsoft describes how it handles this information in the Microsoft Privacy Statement.

When information is shared

Information may be shared between Kinwell Holdings Inc. and Kinwell Consulting, Inc. when needed to respond, deliver services, keep records, or meet legal duties. It may also be processed by service providers that support the website and business, including Vercel for hosting, Microsoft for consented analytics, Google for booking, and email and document providers used to communicate and keep records.

Information may also be disclosed when required by law, to protect rights or security, or as part of a sale or reorganization of a business. Personal information is not sold.

International processing

The two Kinwell companies operate in Canada and the United States. Service providers may process information in those countries or in other places where they operate. Information processed outside a visitor’s province, state, or country may be subject to the laws of that location.

Retention and safeguards

Information is kept only as long as reasonably needed for the purpose described in this policy, for a business relationship, or to meet legal and accounting duties. Service-provider records follow the applicable provider settings and retention rules. Reasonable administrative and technical safeguards are used, but no online system can guarantee complete security.

Access, correction, and withdrawal

A person may ask what personal information Kinwell holds about them, request a correction, withdraw consent where applicable, or raise a privacy concern. Some records may need to be kept where the law or an active contract requires it.

Privacy contact

Keenan George is responsible for privacy questions for both Kinwell companies. Requests and complaints can be sent to keenangeorge@icloud.com.

If a Canadian privacy concern is not resolved, information about contacting the Office of the Privacy Commissioner of Canada is available at priv.gc.ca.

Changes to this policy

This policy may change as the website, service providers, or legal requirements change. The date at the top will be updated when a new version is posted.